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Application Engineer

Advantech
 

Deadline: N/A

Job Description:

  • Provide product sustaining engineering support to direct sales, channel partners and customers.
  • Assist business development and sales team in creating customer specific solutions. This includes (but not limited to) pre-sales and post-sales technical assessments, feasibility testing, technical response to customer bids, RMA verification and on-site technical training.
  • Conduct Product testing while working with senior engineers and product management.
  • Develop test plans, capture and analyze data, write technical reports.
  • Work with multiple teams across different locations to lead technical discussions, and gather critical information to respond to customer SCAR / NCR / 8D Reports.
  • Interface directly with customer SQE / NPI and other engineers to answer day to day questions and concerns such as providing trending data.
  • Work closely with R&D, Product Management and Quality teams as necessary to resolve any technical issues that arise from the field.
  • Construct hardware and software demonstration prot

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